Terms & Conditions
These terms and conditions (the "Terms") govern the basis on which you can make bookings for tables at the event(s) run by Metropolis Business Publishing, a company registered in England with registration number 2916515. Registered office at c/o Metropolis International, 7th Floor, Vantage London, Great West Road, Brentford, United Kingdom, TW8 9AG ("us" or "we"). All other terms and conditions of business, including any that you may send to us when placing, renewing or paying for table bookings, are excluded.
Please read the Terms carefully. By submitting a booking request online you acknowledge that you agree to the Terms.
1. Bookings and Payment
1.1 Booking requests should be submitted online or through the event sales team. Payment must be made, or authorisation to deduct payment given, at the time a booking request is submitted. No booking is guaranteed until you receive a confirmation email or booking contract from us.
1.2 Provided you have complied with these terms and conditions we will, subject to availability, send a confirmation email to you in respect of your booking request as soon as reasonably practicable. If there is no availability we will email you to inform you that this is the case as soon as reasonably practicable. Where your booking request is refused we will process any refund due to you within 30 days of informing you of such refusal.
1.3 Payment may be made by either (i) bank transfer; or (ii) credit or debit card (we accept the following credit and debit cards: Visa; MasterCard; and American Express); or (iii) invoice.
1.4 If you wish to pay by bank transfer please use the bank account details provided by us on request.You are responsible for paying all bank charges. If bank charges are not paid by you your booking may be refused. A payment description should be included with your payment which references your company name. Once the transfer has been made you will need to scan and email proof of payment/bank transfer confirmation, quoting your company name, in order to complete your booking.
2. Refunds, Substitutions and Changes to the Event
2.1 No refunds are available once an order has been placed for table booking or individual places. Should individual guests on your table be unable to attend, we would welcome a substitute guest attending in their place. Similarly, substitutions can be made for individual seats, at no extra charge. Please notify us by email with the name and job title of both the registered guest and the substitution guest.
2.2 It may be necessary for reasons beyond our reasonable control (including, without limitation, to acts of god, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness) to alter the advertised content, timing and/or location of the event or cancel an event at which you have booked a table. We reserve the right to do this at any time and we shall not be liable to you for any cost or other expenses (including wasted travel and accommodation costs) incurred by you as a consequence (including, without limitation, booking fees and travel and accommodation expenses).
2.3 Subject to clause 2.1, your booking is personal to you and will only entitle you and your named guests to attend the event. Other than as set out in clause 2.1 you are expressly prohibited from selling, or in any other way transferring, your booking whether in whole or part and whether in exchange for payment or otherwise, to any third party. We reserve the right to cancel your booking without refund if you breach this clause 2.3.
3.1 Subject to Clause 3.4, our aggregate liability to you, whether such liability arises in contract, tort(including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of in connection with any booking (or requested booking) made by you or otherwise in relation to the event at which you have booked a table (or requested a booking of a table) shall be limited to the price paid by you in respect of the applicable booking.
3.2 Subject to Clause 3.4, we shall not be liable to you for (i) any loss of profit, loss of anticipated savings or interest, loss of or damage to reputation or goodwill or; (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.
3.3 You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any negligent act or omission by you (including your delegates) during or otherwise in relation to your booking and/or your attendance at the event for which you have made a table booking.
3.4 Nothing in this these Terms shall limit or exclude either party's liability for:
3.4.1 death or personal injury caused by that party's negligence, or the negligence of that party's employees, agents or subcontractors;
3.4.2 fraud or fraudulent misrepresentation; or
3.4.3 any other liability which cannot be limited or excluded by applicable law.
4.1 You warrant that you shall:
4.1.1 comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption including but not limited to the Bribery Act 2010;
4.1.2 comply with such of our anti-bribery and anti-corruption policies as are notified to you from time to time; and
4.1.3 promptly report to us any request or demand for any undue financial or other advantage of any kind received by or on behalf of you in connection with the performance of these Terms.
4.2 Breach of this clause 4 shall be deemed a material breach of these Terms.
5.1 A person who is not a party to the Terms has no right under the Contracts (Rights of Third Parties)Act 1999 to enforce any provisions of these Terms.
5.2 These Terms (together with any documents referred to herein or required to be entered into pursuant to these Terms) contain the entire agreement and understanding between us and supersede all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and any such document (save that this shall not apply so as to limit or exclude either party's liability for fraud).
5.3 Metropolis is part of an enlarged Group which pledges to trade legally and respect all laws including the Trade Sanctions imposed by EU and US Governments. We operate a Group Sanctions Policy which means that we cannot allow attendees at our conferences or awards to be based, residing or connected with a country or organisation subject to EU and/or US Government sanctions and Emap reserves the right to refuse bookings from or entry to any such persons or organisations.
5.4 These Terms shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.
5.5 Save as set out in Clause 2, you are not permitted to re-sell, transfer, assign or otherwise dispose of any of your rights or obligations arising under these Terms.
5.6 You acknowledge and accept that we have the right to publicly announce our business relationship with you which shall include but not be limited to announcements on social media. Such announcements shall not be disparaging or otherwise adverse to your business.
5.7 You acknowledge and accept that we shall be entitled to charge interest on any outstanding balance owed to us accruing on a daily basis from the date that the invoice became due for payment.