Our panel of judges will be looking at up-selling initiatives which have boosted bottom lines and won high levels of customer retention.

• Nominations need to be supported by sales figures and customer testimonials.
• Open to all franchised and non-franchised dealers
• Entries are welcome from individuals and teams
• Entrants need to show evidence of best practice 
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

The winner needs to show how it has successfully implemented best practice initiatives, from efficiencies to customer care, while incorporating strategies to increase throughput and win new business. Entrants will need to show year-on-year business successes and explain why they think they are setting new standards for the bodyshop sector. Financial results for the year will be treated in confidence.

• Open to all businesses undertaking body repair work
• Entrants need to show evidence of best practice initiatives
• Year-on-year improvements need to be supported by financials 
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

Judges will look for evidence of clearly defined processes, successful sales records and an indication of how their success has impacted the business’s bottom line.

• Acknowledging the role of business managers 
• Open to business managers in franchised and independent dealerships
• Judges will look for evidence of a clearly defined processes and the positive impact made by business managers on bottom lines
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

Motor Trader's judging panel will look for evidence of innovative network marketing support as well as dealer satisfaction and profitability.

The award will be made by judges' nomination.

• This category is open to all carmakers 
• The brand must be able to display high levels of dealer satisfaction
• New product launched in 2019 will be considered 
• Dealer profitability will be assessed
• The winner will be nominated by the Motor Trader Awards’ panel of judges

If you have a suggestion for an entry into this category, please email john.kirwan@emap.com.

Entrants need to demonstrate high levels of customer satisfaction, loyalty and repeat business. They will also need to supply evidence of successful customer care programmes and CSI ratings. Judges will be looking for a business which is setting new benchmarks and raising the professionalism of the sector. Customer testimonials must be included.

• Open to franchised and independent vehicle retailers
• Entrants need to show high levels of customer satisfaction, loyalty and repeat business
• Customer care programmes, CSI ratings and testimonials should be included
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

The winner will be chosen by Motor Trader's panel of judges and presented to the franchised group, that has set standards competitors would be proud to emulate.

• Open to all Motor Trader Top 200 franchised groups running at least four sites
• The judges are looking for a group setting industry best practices
• New and used car sales and aftersales will all be evaluated
• The winner will be setting industry standards
• Please note that the winner will be nominated by the Motor Trader Awards’ panel of judges.

The judges will look for a manager with excellent leadership qualities who successfully led their business through 2019. Evidence of proven sales success, retailing innovation and professionalism will be welcome.

Customer testimonials would also support entries.

• Open to dealer principals at franchised sites.
• Entrants must display excellent leadership qualities 
• Evidence of proven sales success, retailing innovation and professionalism will be welcome
• Customer testimonials would also support entries
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

The judges will look for excellent functionality, ease of use and regularly refreshed content. Entrants should explain what makes their site the best and support their entry with traffic figures. URLs directing our judges to any special features would be useful.

• Open to franchised and independent vehicle retailers
• Entrants will need to show excellent functionality, ease of use and regularly refreshed content
• Traffic figures and URLs to any special features would be useful
• The website needs to be setting industry standards
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

The judges will be looking for best practice examples of how digital platforms, including social media, mobile apps, online video and live chat, have been used as part of a dealer’s digital marketing mix to help drive sales. Entrants need to provide  examples of successful campaigns and include URLs where applicable.

• Open to all franchised and non-franchised dealers
• Entrants can be standalone showrooms or dealer groups
• Entrants need to supply evidence of successful digital marketing campaigns
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

Judges will look for evidence of excellent showroom presentation standards.

Single-site businesses as well as branches of small, medium or large dealer groups are eligible.

Customer testimonials would also support entries.

• Open to individual franchised dealerships
• Recognises excellence across marketing, aftersales, new and used car sales and training
• Local community initiatives and customer testimonials would support entries
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

Shortlisted groups will need to demonstrate how they are setting industry standards for employee satisfaction and show how this is contributing to their bottom line.

This award is open to all franchised and independent groups. Judges will look for evidence of investment in employee satisfaction, clearly defined career paths and competitive remuneration packages. Testimonials from employees are welcome.

• Category acknowledges the role of employers in the motor retailing sector
• Open to all franchised and independent dealer groups
• Judges will look for evidence of a clearly defined programme aimed at nurturing employee satisfaction
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  

Judges will look for evidence of profitable trading as well as high levels of workshop utilisation and customer retention. Financial performance figures and customer testimonials need to be supplied.

• Open to all non-franchised repair garages operating in the UK
• Entrants can be standalone sites or part of a group
• Entrants need to supply financial performance figures
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

Judges will look for evidence of clear management driven change over a two-year period to December 2019, including a coherent business strategy with measurable success criteria, profit, sales, market share and CSI data. Customer testimonials would also support entries.

• Open to all franchised and independent car retailers
• Evidence will be needed for improvements over a two year period to the end of December 2019
• Entrants will need to supply financial performance figures. These will be treated in confidence
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

Judges will be looking for evidence of a clearly planned and executed launch programme supported by the dealer's short and long term business aspirations. Evidence of good sales performance, innovative marketing and entrepreneurial flair will also be assessed. Customer testimonials would also support entries.

• Open to car retailing sites which opened between June 2017 and June 2019
• Entrants need to show a clearly planned and executed launch programme
• Judges will look for sites which have displayed innovative marketing and entrepreneurial flair
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

Consumer and dealer appeal, as well as driving characteristics and innovation, will all be key considerations. It must all set the standard for the class it competes in.

• The finalists and winner will be decided by Motor Trader’s panel of motoring journalists.
• The car must have been on sale in UK showrooms between June 2018 and December 2019
• The car must have high customer and dealer appeal
• The winner must be setting class standards
• Entry is by judges' nomination

If you have a suggestion for an entry into this category, please email john.kirwan@emap.com.

Among the qualities the panel seek will be high levels of professionalism, innovation and community spirit.

The winner will be nominated by the Motor Trader Awards’ panel of judges.

Judges will choose the individual who has made an outstanding contribution to the UK car retailing sector.

The panel will reward high levels of professionalism, innovation and community spirit.

If you have a suggestion for an entry into this category, please email john.kirwan@emap.com. 

The successful managers need to show how they implemented and led successful sales programmes and excelled in customer satisfaction and retention.

Customer testimonials would also support entries.

• Open to sales managers in franchised and independent sites.
• Managers need to show how they implemented and led successful sales programmes
• Year on year sales figures and customer testimonials would also support entries
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

The category is open to all franchised and independent dealerships with the judges looking for clear evidence of innovative sales programmes and genuine teamwork.

Customer testimonials would also support entries.

• Open to dealership based sales teams in franchised and independent sites
• Judges will be looking for evidence of innovative sales programmes and teamwork
• Customer testimonials would support entries
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

Dealerships should be working towards achieving industry recognized qualifications and promoting opportunities for personal development to all staff.

Dealerships should demonstrate a structured approach to improving skills and development, with clear aims and learning outcomes.

The award is applicable to employee and management training in sales and aftersales, and can include the promotion of diversity and inclusion programmes, leadership and mentoring schemes as well as innovative training initiatives.

Evidence of the success of any programme to be provided through performance improvement results.

• Open to franchised and independent vehicle retailers
• Recognises commitment to improving skills and professionalism
• Includes retailers working towards national qualifications, offering innovative training, and promoting personal development opportunities
• Show a structured approach to skills and development
• Demonstrate success through results 

Our panel of judges will be looking for dealers who have successfully improved their online presence by reaching audiences engaged with social media platforms. Supporting measurement data, including Google Analytics, should be included.

• Open to all franchised and non-franchised dealers
• Supporting measurement data, including Google Analytics, should be included
• Entrants need to show evidence of best practice 
• Simply follow our criteria headings and tell us how you have excelled in your chosen category.  We will need a maximum of 500 words for your entry.

The judges will look for evidence of professionally managed and profitable groups that have increased stock turnover by sourcing vehicles best suited to their customers' needs. Entrants will need to provide evidence of a structured approach to sourcing vehicles and profitable sales. The judges will also look for evidence of successful marketing campaigns.

• Open to all franchised and independent dealers groups operating multiple sites
• Entrants need to show evidence of excellent stocking processes
• Year on year sales performances would support entries
• Customer testimonials would support entries
• Simply follow our criteria headings and tell us how you have excelled in your chosen category. We will need a maximum of 500 words for your entry.
  

For a car to be considered as a finalist it must have been available to buy from the used car trade over the course of 2017.

• Used car must be desirable to both dealers and customers
• To be considered it must have been on sales throughout 2019
• Entry is by judges’ nomination

If you have a suggestion for an entry into this category, please email john.kirwan@emap.com.

For a car to be considered as a finalist it must have been available to buy from the used car trade over the course of 2017.

• Used car must be desirable to both dealers and customers
• To be considered it must have been on sales throughout 2019
• Entry is by judges’ nomination

If you have a suggestion for an entry into this category, please email john.kirwan@emap.com.

The judges will look for evidence of professionally managed and profitable businesses that have increased stock turnover by sourcing vehicles best suited to their customers' needs. Entrants will need to provide evidence of a structured approach to sourcing vehicles and profitable sales. The judges will also look for evidence of successful marketing campaigns.

• Open to all franchised and independent dealers, single site operation
• Entrants need to show evidence of excellent stocking processes
• Year on year sales performances would support entries
• Customer testimonials would support entries
• Simply follow our criteria headings and tell us how you have excelled in your chosen category. We will need a maximum of 500 words for your entry.